Privacy Policy
At VR Trinaya Jewels, we recognize the importance of maintaining your privacy. We value your trust and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share the information you provide to us through our website [yourdomain.in] and through other offline sources. By accessing or using our website, you agree to this Privacy Policy.
Information We Collect
1. Contact Information:
We may collect your name, email address, mobile number, phone number, shipping and billing addresses, city, state, postal code, country, and IP address.
2. Payment and Billing Information:
We may collect your billing name, billing address, and preferred payment method when you make a purchase. We DO NOT collect or store your credit/debit card number, CVV, or card expiry details. All payments are processed securely through third-party payment gateways.
3. Information You Post:
We may collect information you share publicly on our website, such as reviews, comments, or social media interactions.
4. Demographic and Preference Information:
We may collect details such as your gender, age group, jewellery preferences, or purchase history. This may also be gathered through optional surveys or promotional activities.
5. Device and Usage Information:
We may collect information about your device, browser, IP address, device type or operating system version.
How We Collect Information
Directly from You: When you register, make a purchase, sign up for a newsletter, contact us, or participate in promotions.
How We Use Your Information
We use your information to:
Process your orders and deliver products.
Respond to your questions, requests, or feedback.
Improve our website, products, and customer service.
Send you order updates, account notifications, and transactional emails.
Notify you about new products, offers, or promotions that may interest you.
Personalize your shopping experience.
Prevent fraud and ensure website security.
Comply with legal obligations.
Sharing of Information
We may share your information with:
Service Providers: Including delivery partners, payment gateways, email/SMS providers, and customer support teams.
Government Agencies or Legal Authorities: If required by law, legal process, or to prevent fraud or enforce our terms.
Successors or Business Transfers: If our business undergoes a merger, acquisition, or sale, your information may be transferred.
Note: We never sell your personal data to third parties.
Your Choices
Email Opt-Out:
You may opt out of receiving promotional emails by clicking the unsubscribe link in the email. Please allow up to 10 business days for your request to be processed. You will still receive transactional emails regarding your purchases.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve personalized content or ads. You can modify your browser settings to disable cookies, but some features of our website may not function properly.
Third-Party Links
Our website may contain links to other websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We recommend reviewing their respective privacy policies before engaging with their services.
Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
Email: vrtrinayajewels@gmail.com
Address: Palachuvad,Kakkanad, Ernakulam – 682039