At VR Trinaya Jewels, we aim to provide a smooth and reliable delivery experience for all our customers. Please read our shipping policy carefully before placing your order.
1. Order Processing
All orders are processed within 2–4 business days after payment confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
In case of high demand, processing times may be slightly longer. If there is a significant delay, we will notify you via email or phone.
2. Shipping Methods & Delivery Timeline
We partner with trusted courier services to ensure safe and timely delivery.
Estimated delivery time after dispatch:
Within India: 5–10 business days (depending on location)
Remote/Outstation areas: May take longer based on courier service availability
Please note that delivery times are estimates and may vary due to courier delays, natural events, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order value.
Free shipping may be offered on promotional campaigns or for orders above a certain value (if applicable).
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via email/SMS/WhatsApp.
You can track your order directly through the courier partner’s website/app.
5. Address Accuracy
Please ensure that the shipping address and contact details provided at checkout are complete and accurate.
VR Trinaya Jewels will not be responsible for delays or failed deliveries due to incorrect or incomplete address information.
6. Damages During Transit
We take utmost care in packaging our jewellery securely.
If your order arrives damaged, you must provide a clear unboxing video as proof to be eligible for a return or refund (refer to our Return & Refund Policy).
7. International Shipping
Currently, we ship only within India.
8. Contact Us
If you have any questions regarding shipping, feel free to reach out to us:
📧 Email: vrtrinayajewels@gmail.com